Last Updated: May 30, 2025
INTRODUCTION
Thank you for visiting intrepidexpeditions.com (as well as any other websites or mobile applications operated by Intrepid Expeditions, Inc.). At Intrepid Expeditions, Inc. (“Intrepid Expeditions,” “the Company,” “we,” “us,” or “our”), we provide access to our online platforms so you can research, plan, and book extraordinary travel experiences. We also want to keep you informed about services, destinations, and offerings that may interest you.
Intrepid Expeditions is the sole owner of all information collected through this website. We do not sell, rent, or distribute your personal information except as described here. Protecting your privacy and safeguarding any personal data you share is extremely important to us.
This Privacy Policy applies to all information we collect across any of our online or offline channels — including our website, mobile features, communication forms, and printed documents (collectively, the “Channels”). It covers all visitors and users who interact with our Channels (“User(s),” “you,” or “your”).
By accessing or using our Channels or by providing personal information to Intrepid Expeditions, you agree to the terms of this Privacy Policy. Please read it carefully. If you do not agree with its terms, please stop using our Channels. If you have any questions, you can contact us anytime through our website’s Contact Us page or email us at info@intrepidexpeditions.com.
1. INFORMATION WE COLLECT
Personal Information You Provide to Us
We collect personal information that you voluntarily share when you use our Channels — including when you create an account, request a quote, book a trip, complete a form, participate in surveys or contests, contact us through phone or email, or request details about our services.
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Home address
- Phone number
- Login credentials
- Demographic details (e.g., birthdate, gender)
- Passport information
- Payment details (processed securely by third-party payment processors)
- Travel preferences and trip history
- Frequent flyer, Global Entry, or TSA Pre-Check details
- Emergency contact information
- Relevant medical or dietary information
- Any information you previously shared with us or provided during booking
All information you provide must be accurate and kept up to date.
Information Automatically Collected
When you visit our Channels, we automatically gather certain technical and usage details that do not identify you personally, including:
- IP address
- Browser type and device information
- Operating system
- Language settings
- Referring webpages
- Country or general location
- Usage patterns, browsing behavior, and analytics data
This information helps us maintain security, improve the performance of our Channels, and better understand how visitors use our website.
Information From Other Sources
We may collect information about you from third-party sources such as Google Analytics, advertising partners, social media platforms, public databases, business directories, and marketing partners.
These sources may provide:
- Contact details
- Social media profile information
- Marketing leads
- Search results or links with paid placements
In some cases, privacy laws may not require us to notify you about the receipt of this information, particularly when doing so would be impractical or legally restricted.
2. HOW WE USE YOUR DATA
We may use your personal information for the following purposes:
- Creating and managing your user account
- Processing reservations, payments, and travel arrangements
- Sending confirmations, receipts, updates, security alerts, and administrative messages
- Providing information tailored to your interests
- Responding to inquiries and delivering customer support
- Notifying you about new offerings, promotions, contests, or events
- Verifying eligibility for certain services or promotions
- Personalizing our Channels and improving user experience
- Delivering customized content or advertising
- Monitoring and improving website functionality
- Enforcing our Terms & Conditions
- Conducting internal research and analytics
- Protecting against fraud or unauthorized activity
- Complying with legal obligations
- Carrying out any purpose consistent with this Privacy Policy or disclosed at the time of collection
3. SHARING OF YOUR PERSONAL DATA
We may share your information under the following circumstances:
Consent
When you provide explicit permission for a specific use.
Contractual Necessity
When required to fulfill our agreement with you (e.g., booking travel services).
Legitimate Business Interests
When necessary for our operations and allowed by law.
Legal Obligations
When required by law, court order, subpoena, or government request.
Public Information
When information has been publicly disclosed by you.
Vital Interests
When necessary to protect safety, prevent fraud, or address legal disputes.
Vendors and Service Providers
We share information with trusted partners who help us deliver our services, such as:
- Airlines
- Lodges, hotels, and tour operators
- On-the-ground guides and travel partners
- Payment processors
- IT and data security providers
- Email and marketing service providers
- Hosting and analytics companies
These partners access only what they need to perform their services.
Business Partners
To offer joint promotions, services, or travel experiences.
Business Transfers
In connection with mergers, acquisitions, asset sales, or similar processes.
Promotions & Contests
When administering giveaways or contests, as described in their terms.
We do not sell your personal information.
4. COOKIES AND TRACKING TECHNOLOGY
Our Channels use cookies and similar tools to enhance your experience, track usage, and support marketing and analytics. These may be set by us or approved third parties.
You may disable cookies in your browser settings, but doing so may affect certain website features.
More details on Google’s data use:
https://policies.google.com/technologies/partner-sites
5. CHOICES AND PREFERENCES
You may control how we use your information:
User Registration
Registration is optional unless completing a purchase. You can update your information at any time by logging into your account or contacting us.
Email Communications
You may unsubscribe from marketing emails at any time by clicking “unsubscribe.”
Operational emails related to bookings cannot be opted out of.
Opting Out of Marketing
You may request removal from mailing lists by contacting us.
Voluntary Surveys
Surveys help us improve our services but participation is optional.
6. RETENTION OF PERSONAL DATA
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we delete or anonymize the data.
7. SECURITY OF PERSONAL DATA
We take reasonable technical and organizational measures to protect your information. However, no online transmission is completely secure. You should protect your account details, use strong passwords, and log out after using our Channels.
8. FORUMS AND INTERACTIVE FEATURES
If our Channels offer public forums, postings may be visible to others. We cannot control how others use information you share publicly. You may request removal of posts, but complete deletion cannot be guaranteed.
9. CHILDREN’S PRIVACY
We collect information about minors only from parents or legal guardians when necessary for trip arrangements.
We do not knowingly collect personal data from individuals under 18 without parental consent. If you believe we have done so, contact us immediately.
10. INTERNATIONAL PRIVACY LAWS
If you access our Channels from outside the United States, your information will be transferred to the U.S. and processed in accordance with this policy. Data protection laws may differ from those in your country.
11. RIGHTS FOR RESIDENTS OF CERTAIN STATES / COUNTRIES
We comply with privacy requirements applicable to residents of California (CCPA, Shine the Light) and the European Union (GDPR). You may request access, correction, deletion, restriction, or transfer of your data in accordance with those laws.
Requests may be submitted via info@intrepidexpeditions.com.
12. PRIVACY POLICY UPDATES
We may update this Privacy Policy from time to time. The revision date above reflects the most recent changes. Updated versions go into effect once posted.
13. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us through our website or email us at: